- AI Integrated Learning
- Online Classes/In-Person
AI Integrated Learning
Online Classes/In-Person
- AI Integrated Learning
- Online Classes/In-Person
TGS-2025053867
Winning Customers with Effective Product Demonstrations
Most product demos don’t fail because of the product—they fail from poor readiness and weak engagement. This course fixes both: stock and technical prep, smart questioning and persuasive presentation, compliant responses to enquiries and competitor comparisons, and confident closing with clear follow-up—across in-store and live selling—so your team converts more, faster.
Tap on Govt Subsidies, Pay Little or No Cash:
Tap on Govt Subsidies, Pay Little or No Cash:
Turn Demos into Buy-Now Moments
Prep right, present clearly, and close confidently. Build a repeatable demo flow—stock and tech checks, story-led showcasing, smart questioning, compliant handling of competitor comparisons, and decisive closing with follow-up—across in-store counters and TikTok Live, so every demo moves customers from interest to purchase.
Trusted by Leading Teams Across Industries
Winning Customers with Effective Product Demonstrations
This two-day, industry-focused course equips retail professionals to deliver confident, conversion-ready product demonstrations across in-store and live channels. With 16 hours of learning, you’ll learn how to verify stock and technical readiness, engage customers with effective questioning, present features and benefits persuasively, and respond to enquiries (including competitor comparison) while complying with consumer protection laws.
The program covers modern sales techniques such as live selling on platforms like TikTok, plus closing strategies and follow-up, helping you bridge traditional and digital sales to improve performance and career prospects.
What Will You Learn?
Learning Outcome 1: Verify sufficient stocks are displayed for product demonstrations and sale.
Learning Outcome 2: Verify the work area fulfils the technical requirements for product demonstrations.
Learning Outcome 3: Engage customers effectively using appropriate questioning techniques.
Learning Outcome 4: Present product features and benefits persuasively to customers.
Learning Outcome 5: Respond to customer inquiries and feedback including competitor comparisons responsibly and in compliance with consumer protection laws.
Learning Outcome 6: Use selling strategies to close sales of products and services professionally.
Learning Outcome 7: Highlight to customers appropriate follow-up actions needed on products and services.
Our Students Review
FAQ(s)
Yes, these funding options can be used together. However, you must first apply your SkillsFuture Credits before UTAP can be utilized.
Upon successfully meeting the course requirements (like attendance and assessment), you will be awarded a Certificate of Completion. This certificate is issued by QD Academy.
For any inquiries about QD Academy’s training courses, you may reach out via WhatsApp at +65 8069 3194 (text-only), email at trainings@theqdacademy.com.
Course Fee & Government Subsidies
| Singaporeans aged 40 and above | Singaporeans aged below 40 | ||
|---|---|---|---|
| Course Fee | $600 | Course Fee | $600 |
| GST (9%) | $54 | GST (9%) | $54 |
| Course Fee Total | $654 | Course Fee Total | $654 |
| 70% SSG Subsidy | ($420) | 50% SSG Subsidy | ($300) |
| Nett Fee | $234 | Nett Fee | $354 |
More info on individual SSG funding here.
Union Training Assistance Programme (UTAP): NTUC members can utilize UTAP to offset 50% of the remaining fees (up to $500 per year). More info here.
SkillsFuture Credit (SFC): Singaporeans aged 25+ can use their SFC to fully offset remaining fees. More info here.
Post-Secondary Education Account (PSEA): Singaporeans aged 21-31 can use their PSEA to offset remaining fees. More info here.
| SME-Sponsored Employee | |
|---|---|
| Course Fee | $600 |
| GST (9%) | $54 |
| Course Fee Total | $654 |
| 70% SSG Subsidy | ($420) |
| Nett Fee | $234 |
Absentee Payroll Funding for SSG-approved courses for Employers
Courses offered by SSG-appointed CET Centres and SSG-supported certifiable courses.
| Singapore Citizens and Permanent Residents | WSS-Eligible (SC's ≥ 30 or PWSNs, ≤$2.5k/month)* |
|---|---|
| $4.50 per hour, capped at $100,000 per enterprise per calendar year | 95% of hourly basic salary, capped at $13 per hour |
*PWSN: Persons with Special Needs (13+), SC: Singapore Citizens, WSS: Workfare Skills Support.
| Singaporeans aged 40 and above | Singaporeans aged below 40 | ||
|---|---|---|---|
| Course Fee | $600 | Course Fee | $600 |
| GST (9%) | $54 | GST (9%) | $54 |
| Course Fee Total | $654 | Course Fee Total | $654 |
| 70% SSG Subsidy | ($420) | 50% SSG Subsidy | ($300) |
| Nett Fee | $234 | Nett Fee | $354 |
Absentee Payroll Funding for SSG-approved courses for Employers
Courses offered by SSG-appointed CET Centres and SSG-supported certifiable courses.
| Singapore Citizens and Permanent Residents | WSS-Eligible (SC's ≥ 30 or PWSNs, ≤$2.5k/month)* |
|---|---|
| $4.50 per hour, capped at $100,000 per enterprise per calendar year | 95% of hourly basic salary, capped at $13 per hour |
*PWSN: Persons with Special Needs (13+), SC: Singapore Citizens, WSS: Workfare Skills Support.
Winning Customers with Effective Product Demonstrations
💻 Two-day on-site course
🗓️ 16 hours total
👨💻 1 Instructor + TA support
Slot is filling up fast 🔥
Who This Course is For
Turn demos into a measurable revenue lever—standardize prep, lift conversion, and add live selling without adding headcount.
Roll out a consistent demo playbook—stock/tech checklists, clear scripts, and KPIs your team can hit and report.
Ask smarter questions, link features to benefits, handle competitor comparisons cleanly, and close with confidence.
Run TikTok Live with structure—pacing, on-screen prompts, and real-time handling of enquiries that lead to purchases.
Align in-store demos with campaigns—message consistency, compliant claims, and proof points that move buyers.
Turn post-demo interest into loyalty—clear next steps, handovers, and follow-up that reduces returns and repeat enquiries.
Winning Customers with Effective Product Demonstrations
💻 Two-day on-site course
🗓️ 16 hours total
👨💻 1 Instructor + TA support
Slot is filling up fast 🔥
Meet Your Instructor
Michael Wong
Michael Wong is an ACTA-certified trainer and seasoned operations leader with over 20 years of experience in supply chain, manufacturing, and business transformation across Southeast Asia. As a former General Manager, he’s led teams of over 300 and delivered cost savings of up to USD 2 million through lean systems, workflow redesign, and operational automation. Now focused on AI-powered productivity, Michael helps professionals simplify complex processes, boost team accountability, and drive measurable impact with practical tools — not just theory.
Jarrod Chee
Jarrod Chee is the Founder and Principal Trainer at Mind Evolve, with deep experience in education, leadership, and coaching. A certified Enneagram trainer and ACLP-certified educator, he has trained teams at CPF Board, Les Amis, and FLY Entertainment, using the Enneagram to help leaders toward stronger self-awareness, better communication, and more effective leadership.
Michael Wong
Michael Wong is an ACTA-certified trainer and seasoned operations leader with over 20 years of experience in supply chain, manufacturing, and business transformation across Southeast Asia. As a former General Manager, he’s delivered cost savings of up to USD 2 million through lean systems, workflow redesign, and operational automation. Now focused on AI-powered productivity, Michael helps professionals simplify complex processes, boost team accountability, and drive measurable impact with practical tools — not just theory.