- AI Integrated Learning
- Online Classes
Effective Service Leadership with Enneagram
Tap on Govt Subsidies, Pay Little or No Cash
Course ID: TGS-2025053865
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Overview
You’ll Walk Away With
Lesson Takeaways
Leadership Alignment & Vision:
Determine a leader’s key roles and responsibilities.
Operationalize the organization’s vision, mission, and values effectively within the team.
Align leadership actions with core organizational principles.
Driving Customer-Centric Excellence:
Foster a strong customer-centric environment within the team.
Align team efforts and motivations towards achieving service excellence.
Enhance team performance by promoting a service-oriented culture.
Team Performance Evaluation & Improvement:
Evaluate team performance using relevant metrics and observations.
Understand personality types (via Enneagram) to improve team collaboration and engagement.
Determine necessary follow-up actions to drive continuous improvement and team growth.
Our Lesson Flow
Course Fees
Singaporeans aged 40 & Above
- Course Fee $ 2,725
- 70% Subsidy - $ 1,750
- SSG Credits - $ 1,750
- Course Fee $ 0
Singaporeans aged below & Above
- Course Fee $ 2,725
- 50% Subsidy - $ 1,750
- SSG Credits - $ 1,750
- Course Fee $ 476
Singaporeans Permanent Resident
- Course Fee $ 2,725
- 70% Subsidy - $ 1,750
- Course Fee $ 0
Curriculum
Meet our Instructors
Charmain Tan
Founder of QuickDesk Academy and Engages.ai | Forbes 30 U30 Asia
Linda Hui-Isaac
Certified Trainer | CEO, Founder, Principal Consultant, Crown Mercado Alliance Pte Ltd
Fern Deng
Certified Trainer | Co-Founder and Life Coach, Radiant Flow
Rachel Poo
Certified ACTA ACLP Trainer/Director at Resolutions Asia
Our Students Review
Ashley
Math Teacher, Math Classroom Pte Ltd
Join their AI class and learning about AI and automations can help increase efficiency and reduce manpower in our lives.
Meng Yao
Mason & Co Pte Ltd
The class is very insightful to me and I really get a lot of valuable knowledge, this course can better improve our current CRM system to make sure the customer have a better journey throughout our service.
Jenelle
Kenneth & Co
I was interested in learning about AI which is currently trending in the market and I found a lot of innovative solutions and tools that can help us as marketers.
Jing Hwee & Tricia
Inlingua School of Languages Pte Ltd
We can integrate AI into our processes in the school and improve what we are already doing.
Cheng Soo Yin
DSC Industrial Pte Ltd
I found AI is very useful and I will use it to nurture and follow up customers, hopefully it can lead to more sales.
FAQ(s)
For the most updated Skills Future Credit (SFC) eligibility criteria, please refer here
Please check our available training courses here.
Upon successfully meeting the course requirements (like attendance and assessment), you will be awarded a Certificate of Completion. This certificate is issued by QD Academy.
For any inquiries about QuickDesk Academy’s training courses, individuals can reach out via WhatsApp at +65 8947 4804 (text-only), email at learnersuccess@theqdacademy.com.
Course Fee & Government Subsidies
| Singaporeans aged 40 and above | Singaporeans aged below 40 | ||
|---|---|---|---|
| Course Fee | $880 | Course Fee | $880 |
| GST (9%) | $79.20 | GST (9%) | $79.20 |
| Course Fee Total | $959.20 | Course Fee Total | $959.20 |
| 70% SSG Subsidy | ($616) | 50% SSG Subsidy | ($440) |
| Nett Fee | $343.20 | Nett Fee | $519.20 |
For more info on individual funding, you can refer to the SkillsFuture website here.
| SME-Sponsored Employee | |
|---|---|
| Course Fee | $880 |
| GST (9%) | $79.20 |
| Course Fee Total | $959.20 |
| 70% SSG Subsidy | ($616) |
| Nett Fee | $343.20 |
Absentee Payroll Funding for SSG-approved courses for Employers
Courses offered by SSG-appointed CET Centres and SSG-supported certifiable courses.
| Singapore Citizens and Permanent Residents | WSS-Eligible (SC's ≥ 30 or PWSNs, ≤$2.5k/month)* |
|---|---|
| $4.50 per hour, capped at $100,000 per enterprise per calendar year | 95% of hourly basic salary, capped at $13 per hour |
*PWSN: Persons with Special Needs (13+), SC: Singapore Citizens, WSS: Workfare Skills Support.
For more info on employer funding, you can refer to the SkillsFuture website here.
| Singaporeans aged 40 and above | Singaporeans aged below 40 | ||
|---|---|---|---|
| Course Fee | $880 | Course Fee | $880 |
| GST (9%) | $79.20 | GST (9%) | $79.20 |
| Course Fee Total | $959.20 | Course Fee Total | $959.20 |
| 70% SSG Subsidy | ($616) | 50% SSG Subsidy | ($440) |
| Nett Fee | $343.20 | Nett Fee | $519.20 |
Absentee Payroll Funding for SSG-approved courses for Employers
Courses offered by SSG-appointed CET Centres and SSG-supported certifiable courses.
| Singapore Citizens and Permanent Residents | WSS-Eligible (SC's ≥ 30 or PWSNs, ≤$2.5k/month)* |
|---|---|
| $4.50 per hour, capped at $100,000 per enterprise per calendar year | 95% of hourly basic salary, capped at $13 per hour |
*PWSN: Persons with Special Needs (13+), SC: Singapore Citizens, WSS: Workfare Skills Support.
For more info on employer funding, you can refer to the SkillsFuture website here.
Singaporeans aged 40 & Above
- Courese Fee $ 2,725
- 70% Subsidy - $ 1,750
- SFC Credits - $ 1,750
- Courese Fee $ 0
Singaporeans aged below & Above
- Courese Fee $ 2,725
- 50% Subsidy - $ 1,750
- SFC Credits - $ 1,750
- Courese Fee $ 476
Singaporeans Permanant Resident
- Courese Fee $ 2,725
- 70% Subsidy - $ 1,750
- Courese Fee $ 0
Leslie Alexander
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Esther Howard
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Bessie Cooper
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Bessie Cooper
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John Doe
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