Effective Customer Journey Map with AI and Automation
Course ID: TGS-2023018621

Tap on Govt Subsidies, Pay Little or No Cash

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Overview

Learn about enhancing customer support with WhatsApp AI Chatbots, manage and engage leads, and utilizing AI for sales and marketing with Canva, Engages AI, ChatGPT, and ActiveCampaign. Find and fix gaps in the customer journey and show your skills in an assessment. Start improving customer experiences with us!

This experience includes physical classroom facilitation, ensuring hands-on learning and interactive engagement.

You’ll Walk Away With:

This three-day course offers 22 hours of classroom training and 2 hours of assessment, equipping learners with essential skills in social media marketing and mobile video content creation.

Lesson Takeaway

Create Your Own Landing Pages:

Master the creation of landing pages tailored to specific audiences, optimizing lead generation efforts.

Nurture Leads with AI Generated Content:

Develop compelling content strategies for nurturing leads through the sales funnel, improving conversion rates.

Email Campaign Building with ActiveCampaign’s AI Tool:

Gain expertise in crafting hyper-personalised email campaigns.

AI Tools for Marketing:

Explore AI-driven tools to create marketing collaterals (eg. Video and Decks).

WhatsApp Chatbot:

Learn how to automate customer interactions on WhatsApp using chatbots, enhancing customer engagement.

Our Lesson Flow:

Course Fees

Singaporeans aged 40 & Above

  • Course Fee $ 2,725
  • 70% Subsidy – $ 1,750
  • SSG Credits – $ 1,750
  • Course Fee $ 0

Singaporeans aged below & Above

  • Course Fee $ 2,725
  • 50% Subsidy – $ 1,750
  • SSG Credits – $ 1,750
  • Course Fee $ 476

Singaporeans Permanent Resident

  • Course Fee $ 2,725
  • 70% Subsidy – $ 1,750
  •  
  • Course Fee $ 0
Curriculum
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Meet our Instructors

Charmain Tan

Founder of QD Academy and Engages.ai | Forbes 30 U30 Asia

Linda Hui-Isaac

Certified Trainer | CEO, Founder, Principal Consultant, Crown Mercado Alliance Pte Ltd

Fern Deng

Certified Trainer | Co-Founder and Life Coach, Radiant Flow

Rachel Poo

Certified ACTA ACLP Trainer/Director at Resolutions Asia

Our Students Review

Ashley

Math Teacher, Math Classroom Pte Ltd

Join their AI class and learning about AI and automations can help increase efficiency and reduce manpower in our lives.

 

Meng Yao

Mason & Co Pte Ltd
 

The class is very insightful to me and I really get a lot of valuable knowledge, this course can better improve our current CRM system to make sure the customer have a better journey throughout our service.

Jenelle              

Kenneth & Co
 

I was interested in learning about AI which is currently trending in the market and I found a lot of innovative solutions and tools that can help us as marketers.

Jing Hwee & Tricia

Inlingua School of Languages Pte Ltd

We can integrate AI into our processes in the school and improve what we are already doing.
 

Cheng Soo Yin

DSC Industrial Pte Ltd

I found AI is very useful and I will use it to nurture and follow up customers, hopefully it can lead to more sales.

FAQ(s)

Register for a course by filling out the registration form respectively in the course page.

For any inquiries about QuickDesk Academy’s training courses, individuals can reach out via phone at +65 8847 8417 or email us at victory@theqdacademy.com

To be eligible for QD Academy’s training courses, individuals must meet criteria including age, computer literacy, educational qualifications, work experience, understanding of sales and marketing principles, and English language proficiency.

Interested individuals can register by completing the course interest form on the respective course description pages or by using the contact form on the QD Academy website. Click here to find out more about the courses

For any inquiries about QD Academy’s training courses, individuals can reach out via phone at +65 8847 8417, email at victory@theqdacademy.

Singaporeans aged 40 & Above

  • Courese Fee $ 2,725
  • 70% Subsidy – $ 1,750
  • SFC Credits – $ 1,750
  • Courese Fee $ 0

Singaporeans aged below & Above

  • Courese Fee $ 2,725
  • 50% Subsidy – $ 1,750
  • SFC Credits – $ 1,750
  • Courese Fee $ 476

Singaporeans Permanant Resident

  • Courese Fee $ 2,725
  • 70% Subsidy – $ 1,750
  •  
  • Courese Fee $ 0

Leslie Alexander

Data Analyst
Google

Leslie Alexander

Data Analyst
Google

Esther Howard

Data Analyst
Zoho Tech

Bessie Cooper

Data Analyst
Yahoo

Bessie Cooper

Data Analyst
Yahoo

Balqees Ahmed Fathi

It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.

Bessie Cooper

It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.

Savannah Nguyen

It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.

John Doe

It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.

Curriculum
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
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